
Sally M McEachen
Previous app was much better. I was trying to log a recent partner flight which was not showing in my mileage. Looked in My Trips (would only allow logging of 'upcoming' trips, although it had a 'past' tab but this was empty). To get to Mileage you have to click on the box with membership details, and you can search past trips there but you can't add trips. That's on an 'up arrow' tab at the bottom, but you can't tell. I went in, you still have to log each leg of a trip separately. Disappointing
89 people found this review helpful

Tina Em
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In-flight duty free does not take non Korean Mastercard Credit Cards! App logs me out when the fingerprint login fails just once!? Also no longer worth the high price really, seats are uncomfortable, no hot towel before landing, snacks are not nice, and stewardesses cannot understand basic questions and are quite curt. Mileage accrual discriminates against women who take a break from travel due to pregnancy, birth, childcare while they award men a grace period for military service.
KOREAN AIR LINES.CO., LTD.
May 28, 2025
We deeply regret that your recent experience with Korean Air did not meet your expectations. We are constantly working to improve our services, and we assure you that we will strive to provide a much better experience on your next flight with us. Thank you for your understanding.

Alex Friedberg
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It works but it's basically the same as the website and doesn't support Google wallet for some crazy bizarre reason. If you import the "export" photo into Wallet it will recognize it as a boarding pass but will remove the pre-check logo. Which we all know is incredibly important to TSA agents. Edit: I will accept the explanation given as a sufficient excuse. "Officially" Korea doesn't have Google wallet yet, still annoying though.
16 people found this review helpful
KOREAN AIR LINES.CO., LTD.
April 18, 2024
Thank you for using our app. Google wallet is currently not available in Korea and Korean Air boarding pass in Google wallet is not in service officially. Therefore, even if the image import feature somehow works, we recommend using live boarding passes in Korean Air My app instead. We appreciate your understanding.