Traveloka: Hotels & Flights

4.6
1.98M reviews
50M+
Downloads
Content rating
PEGI 3
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About this app

Use 'HELLOTRAVELOKA' for additional up to 8% OFF for selected products - Exclusive for 1st App Booking
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Wherever you go, Traveloka is here for your needs. Discover more than 20 travel products at your fingertips with Southeast Asia’s leading travel platform.

Elevate your travel experience with our user-friendly app, available in English, Indonesian, Malay, Thai, and Vietnamese.

Seamlessly book transport tickets, accommodation, or local attractions, and pay conveniently using digital wallet, internet banking, credit/debit cards, or even convinience store.

Get last-minute deals, pack your suitcase, and tick off your bucket list! From Southeast Asia to the world, it’s all yours.

AWARD-WINNING TRAVEL PLATFORM
Over the past 11 years, Traveloka has been honoured with several awards, demonstrating our dedication to making travel easier through technology.

- TOP Brand Awards 2023: Online Flight and Travel Booking Site, and Online Hotel Reservation Site
- WOW Brand 2023: Gold for Best Online Travel Agents in Indonesia
- Campaign Asia 2023: Top 50 Brands in Customer Experience
- Future CFO Excellence Awards 2023: Technology Innovation - Most Innovative Use of Automation
- Best National Champion 2022 by Indonesian Ministry of State-Owned Enterprises: Distributor category from the Private sector

FIND THE BEST FLIGHT PROMO DEALS EVERY DAY
- Book cheap flight tickets
- Various promotions every day
- More than 100,000 flight routes, served by a wide range of reputable airlines, including Qantas, Virgin Australia, Jetstar, Tigerair Australia, Emirates, Singapore Airlines, Cathay Pacific, Air New Zealand, Etihad Airways, Qatar Airways, British Airways and other international airlines.

TRAVEL WITH DIVERSE GROUND TRANSPORTATION
- Discover and secure the best car rental options.
- Access a wide array of destinations and routes through our airport transfer services.
- Book Traveloka car rental with or without a driver to your desired destinations and departure points.

BOOK HOTELS AND VARIOUS TYPES OF ACCOMMODATION
- Convenient hotel booking in one app
- More than 100,000 hotels worldwide
- A wide range of accommodation options, from villas, resorts, apartments, holiday homes, budget hotels to luxury accommodations.
- Pay at Hotel option available

DISCOVER ACTIVITIES WITH TRAVELOKA XPERIENCE
- Never a dull moment with us; find and book tickets to various activities for your trip with Traveloka Xperience
- Activate location to receive specially curated recommendations for nearby activities
- Ongoing best-deal Xperience promos are always here for you

FLEXIBILITY FEATURES
- Worry-free flights and hotel bookings
- Traveloka flexibility features accommodate any last-minute changes to your travel plans
- Reschedule and refund flights, hotels, and train tickets with no worries
- Traveloka Visa Protection guarantees compensation for expenses incurred due to visa rejections.

ADVANCED FEATURES IN ONE APP
- Fill in the booking form quickly with Passenger Quick-Pick
- Monitor cheap airline tickets with the Price Alert feature
- Save your favourite places and products in the Save List
- Enjoy last-minute deals and bookings for a spontaneous trip

24-HOUR MULTILINGUAL CUSTOMER SERVICE
- Round-the-clock, available 24/7
- Quick responses and assistance from the customer service team
- Multilingual customer service team fluent in English, Indonesian, Malay, Thai, and Vietnamese
- Available to assist via phone, chat, or email
- Intelligent Virtual Assistant (IVAN) accessible through the in-app chat feature

Find more inspiration and the latest deals via Instagram, TikTok, Facebook, and X @traveloka.
Updated on
2 June 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 8 others
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
1.94M reviews
Teaching Jasonology
21 May 2025
I opted to use Traveloka instead of Trip and Agoda because I found that their prices are competitive but when I was about to make payment their prices has been increasing which is a red flag. I used Flight + Hotel option to save money but our check in date does not match our arrival time. Customer service wants me to contact hotel instead of them contacting the hotel and rectify the issue. Never again to this app.
10 people found this review helpful
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Traveloka
21 May 2025
Hi Traveloka Loyal Customer. We apologize for the problem with your booking. Don't worry, our team is currently working on it. We will resolve it through case number 42*****1 and update you via email until the issue is resolved. Thank you for your patience. -IF
afrida yanti
19 March 2025
I have used Traveloka for a long time. For the first time there's a glitch or a bug in the apps (I don't know what it called). I choose 2 guests / room and 2 Breakfast, when I made my payment suddenly without my noticed, the room / breakfast part was change to 1 guest / 1 Breakfast and now I had to pay more. Also why I'm going to this review because the CS is not giving me a good reason and blaming me. please fix it.
12 people found this review helpful
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Traveloka
19 March 2025
Hi Afrida, we apologize for the issues you experienced with your hotel booking regarding number of guest and breakfast. Our team has handled the issue with report number 419XXX98. We will keep you updated via email throughout the process. Thank you for your patience. -HM
Ashinkhemasiri mdy
28 April 2025
Everything else is convenient but refund process. Even approval of refund requests take much time to complete. It's been a month that my flight was cancelled by the airline. But it is not yet approved my refund request. The cost of a flight ticket is not a small amount for me and some other. They should work seriously. Until now, I'm not sure if I would be refunded or not. I would give 5 stars if you do it better. But, now you worth only one star.
8 people found this review helpful
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Traveloka
28 April 2025
Hi Customer, we're sorry to hear that there's an issue with your booking. Unfortunately, we were unable to find any case matching your description in our system. To help us understand the problem, please contact us through email cs@traveloka.com. Our team is ready to assist you and find a solution as quickly as possible. Thank you. -AL

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