
Betty Duncan
hate the new update, this used to be very user friendly, now if I even press one brush I have to pick between 10 different ones, then decide the maximum size and minimum size, the texture and so much more, the colour selections are not as good mostly using a wheel, it has become far more complicated than it was and I have lost all enjoyment from this app.
Samsung Electronics Co., Ltd.
30 May 2025
Hello, we would like to assure you that we are always working diligently to make PENUP better. With the introduction of the new interface, several new features will be added, and we sincerely ask for your understanding. We deeply value your feedback and will continue to improve PENUP to meet your expectations. Thank you for your ongoing support.

Mark Dobson
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After recent UI7 and Android 15 update this app sadly no longer works !! which is a shame as I enjoyed it. UPDATE: After a quick uninstall and re-install of the app this now seems to be rectified. Initially, the app would state that there was an error and to close and restart but after each attempt, the same message would appear. This now seems to have resolved the issue.
25 people found this review helpful
Samsung Electronics Co., Ltd.
18 April 2025
Hello. We’re sorry for the inconvenience. Based on the information provided, it’s difficult to identify the exact issue. Please contact us through the 'Contact us' option within the app with more detailed information, and we’ll be happy to assist you. Thank you.

-MSSSRHMDY88-
Really like this app. Would deduct a star because of problems, but I won't as the app is worth it in so many other ways. My problems being, it will not allow me to download 2 brushes, (dry rough & turpentine no. 1.) The other problem, is that on the second before last update, there was more brushes/stamps available, (can never have enough, BTW!) Downloaded, however, in doing so, all my custom brushes I'd created were gone. That's the only fault, otherwise it's great!
44 people found this review helpful
Samsung Electronics Co., Ltd.
17 January 2025
Dear Customer, sorry for the inconvenience. We are not able to help you right away, but if you contact us via 'Contact Us', we will help you check it quickly. (+ PENUP–‘More’ in the upper right corner–Contact us–Ask a question) Thank you.