
Tony Lopez games children
I installed it and took advantage of the free 7 day trial. it worked fine for a couple of nights then it turned itself off on the 3rd night after 2 hours! then it worked ok again for 2 nights then last night it turned itself off after 18 mins! I know i didn't turn it off because you have to physically unlock your phone and go into the app to push quit! the sleep talk is only snooring ,the snooring is snoring and anything else recorded like footsteps is snooring, I would not purchase this app
19 people found this review helpful
ENERJOY PTE. LTD.
13 April 2025
Thank you for sharing your experience with ShutEye. We appreciate your feedback. To help us address the issue, please describe the problem in detail via the Feedback option in the app. Our team is committed to providing the best experience and will do our best to assist you.

Gleeta Austin
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gosh, definitely canceling my subscription!, it's tracker shows the exact same results everynight records everything but my sleeping habits, a whole movie was recorded and my TV is on the lowest volume at night, then everynight I'm resetting preferences times alarms,to pay $60 a year this was a waste of money, I'm definitely contacting Google for refund, when I read numerous reviews with the same issues & shuteye app responders are telling unhappy people to contact Google for a refund,smh😞
73 people found this review helpful
ENERJOY PTE. LTD.
20 March 2025
Dear Gleeta Austin, thank you for your feedback. Refunds are managed by Google. Please visit their official document for details: https://support.google.com/googleplay/answer/2479637?hl=en. For further assistance, feel free to contact us.

Marla F
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I don't have an issue with how the app worked. What I am unhappy about is I thought this was a free trial! The first night I apparently didn't figure it out and didn't get anything accomplished except to play soothing sounds. The second night I finally figured out how to track my sleep. So I dId that one night and have already been charged $32.46 and NOW it is offering me the 7 day free trial! I want a refund!!! With others also thinking same, their membership structure isobviously misleading.