
Mehfoos Yacoob
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The app feels poor, especially given how it's an attempt by a major supermarket chain in the UK. The UI has interfaces at the top of the screen, which is difficult to access (stock latest android on pixel), the search and filtering options are limited, not integrated well with nectar, no detailed GPS tracking, etc. Disappointing quality of app , in this day and age compared to deliveroo and Uber eats. Really want this to succeed as an alternative to delivery apps, and so hope it improves. 🤞
5 people found this review helpful

Emily McDougall
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Some buttons aren't even visible to click on my phone. Although, having looked at some other reviews, this may be limited to the Pixel. After finally managing to place an order, which was challenging, I waited an hour, and there had been no update to the status of my order. I rang the helpline. My order had either got missed or just didn't go through properly. 1hr 45 mins after placing it (the initial estimate was 30 mins), it arrived. Everything is incredibly expensive on here too.
3 people found this review helpful

Kate Stewart
Honestly, the UI is even more clunky than the full Sainsbury's main app. But worst of all, it doesn't actually work. Got all the way through, filling the basket, setting up an account and payment, and it says it's processing payment, then goes back to the previous screen, leaving you not knowing if you've ordered and paid or not! Needs a good whack of debugging!
60 people found this review helpful