
Ben Wareing
So unreliable, so sick of getting to the checkout and it being logged out. Then you have to log back in and the verification email doesn't come through. Because the wifi is usually terrible in store you have to go out of store. The email still doesn't come through so you just have to make a blag account. I don't care about being a member the "rewards" programme. I just want the item thats on the promotional offer. Why do you have to swipe a card? You never used to have to do this.
62 people found this review helpful

Michael Gaston
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Update: on logging me out and making me login again, the app has managed to make all of my points disappear. Losing all progress towards deals and savings has unfortunately made owning the app entirely pointless. Very difficult to incentivise the use of something that doesn't amount to anything Constantly logs me out and the extra time holding up the queue to sign in again makes it not worth using
49 people found this review helpful
Hi Michael. Thank you for leaving feedback and apologies you have issues with the app forcing you to consistently login. We are in the process of making some changes which are aimed at making it more reliable and easier to login. We hope to make these available soon.

Matt Thickitt
it keeps asking me for a code, and then asks me to check a box so it'll remember my device and won't need to ask me again when I'm converting points into fivers, but it keeps asking me. Also, the more card deals aren't good. It's like they're trying to pressure you into buying stuff you would ever buy, and not enough things in store give you points or discounts to make having an account worth it
13 people found this review helpful
Hi Matt, the option "Remember this device" currently only works for login as we require multi factor authentication for converting your points to Fivers. I don't think this is currently clear in the copy so we can improve so thank you for the feedback.