
Liu Henry
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The Finom app won’t let me log in—keeps saying "something went wrong" even with the latest version. Tried all fixes (reinstall, clear cache, etc.), nothing works. Worst part? Customer support stopped replying mid-conversation. Terrible experience for a banking app.
PNL Fintech BV (trade name FINOM)
19 May 2025
Hello Liu, we're sorry to hear you experienced a technical issue while pairing your phone. We're on it! Someone from our team will be in touch with you shortly to resolve this for you. We appreciate your patience, and apologize for any inconvenience it might have caused.

Tom Shah
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The app doesn't save the items I put on my invoices, so now I have to create them from scratch every time even though they're always the same services. Massive waste of time. As for the banking, I can never trust this as a bank again after they suddenly changed their ibans, so now I just use it to create invoices, and even that doesn't work properly.
22 people found this review helpful
PNL Fintech BV (trade name FINOM)
9 April 2025
Hi Tom,
all invoicing tools should stay exactly the same and you should have a permanent access to all documents created/uploaded on your old account. It looks like a technical issue, we recommend to contact the customer support at hello@finom.co from your registered email address, thanks!

Chrisereas
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The new update doesn't let me link my account with my phone, because it's not supported anymore. I cannot afford a new phone, how is this fair? Please find another way around it or I'll just have to change to another bank unfortunately. Update: I talked to support and took 2 days to solve the problem. Thank you! :)
PNL Fintech BV (trade name FINOM)
5 April 2025
Hi Chrisereas, please email us a screenshot of the error you are facing along with your mobile number at hello@finom.co so we can look into this for you. We apologise for any inconvenience.