Samsung Members

Name: Samsung Members
Availability: InStock
Rating: 4.473819255828857 (1767747 reviews)
Author: Samsung Electronics Co., Ltd.

Samsung Electronics Co., Ltd.

4.5

1.77M reviews

1B+

Downloads

PEGI 3

About this app

Start your journey with Samsung Galaxy here at Samsung Members.
Open up possibilities from connecting with other users, sharing a wealth of information,
and indulging in a variety of perks to exploring various device tips and experts' support.

■ Official brand news and latest Samsung Galaxy informations
■ Get insider tips to unlock the device's full potential
■ Connect and share with Samsung Galaxy users in the community
■ Access exclusive events and benefits available only on Samsung Members
■ Easily review device diagnostics (battery status, camera etc)
■ Pose questions directly to the experts and get 1-on-1 customer support

※ Availability and services offered above may vary by country and region

※ Note
This application requires network connection and additional charges may apply for network connection.

※ Privacy Policy
https://account.samsung.com/membership/policy/privacy

Updated on

Apr 9, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Photos and videos and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.5

1.73M reviews

Gavin P

May 29, 2025

Ever since the last security update - May 2025, my phone has frozen/ crashed twice! it's so frustrating as you then have to fiddle around doing a restart... Please sort it out! Also, the other big update earlier in May is that it's all great, but I'd rather have upgrades to the camera quality! That's the only reason I went back with Samsung, and the quality is pretty shocking.

25 people found this review helpful

Prasad Nate

June 9, 2025

Helpful Support Hub for Samsung Users Samsung Members is a great resource for device tips, diagnostics, and getting help quickly. The community forums are active, and I appreciate the personalized support and exclusive benefits. Sometimes the app can be a bit slow or cluttered with too many promotions, but overall, it's a valuable companion for any Galaxy user. Just needs a bit of streamlining to be perfect!

28 people found this review helpful

Neil Gray

January 8, 2025

The support to customers offered through the app is deplorable. There is no support, just a mix of AI and useless/disinterested staff with no desire to help their customers. I've been a Samsung user for over a decade (phones and TVs) and never needed support. The way they've teat me (and others with the same problem, having read similar feedback) means I've no problem finding another brand that would like my business.

177 people found this review helpful

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