NS International
4,3star
7,78K reviews
1M+
Downloads
PEGI 3
info
About this app
The only thing you need besides your passport. The NS International app is new and improved! Thanks to your feedback we were able to add some amazing new features, such as our “MyNS” environment. This is a safe and personal environment for our customers who regularly book international train trips.
The “MyNS” environment offers the following advantages:
• Fast and easy import of your ticket into the app, personal preferences are applied directly
• Easy to make a recurring booking
• Manage international discount cards and/or Thalys loyalty card
• Manager personal preferences
• (Un)Subscribe to our news letter containing the latest offers
Next to the latest developed feature you will continue to use:
Real time travel information and automatic alerts on your trip.
Our real time travel information assists you every step of the way. Easily enable automatic alerts on your trip. We will keep you informed in case of possible disruptions and when it is time to leave. When travelling with a mobile ticket in the app, the automatic alerts are enabled by default.
Easily plan & book your trip
Planning and booking a trip is now even easier. Not only will you see the familiar overview of travel advices. We now also show you an overview of the available low fares in our fare calendar.
All information regarding your booking in the app. Save your mobile ticket in the app for the best travel experience. Experience seamless travel with real time travel information and all the necessary details on your trip, your tickets and relevant information about your destination.
All booking information in your app
By using our app and mobile tickets you will always be up to date with the latest information. Real time information and details based on your train trip, tickets and destination specific information will have you fully prepared for your upcoming journey.
Delay compensation
Delay compensation. If you have experienced a delay during your trip, you can now submit your request for compensation via our app.
Contact NS International customer service
Via the app you can directly contact NS International customer service.
The “MyNS” environment offers the following advantages:
• Fast and easy import of your ticket into the app, personal preferences are applied directly
• Easy to make a recurring booking
• Manage international discount cards and/or Thalys loyalty card
• Manager personal preferences
• (Un)Subscribe to our news letter containing the latest offers
Next to the latest developed feature you will continue to use:
Real time travel information and automatic alerts on your trip.
Our real time travel information assists you every step of the way. Easily enable automatic alerts on your trip. We will keep you informed in case of possible disruptions and when it is time to leave. When travelling with a mobile ticket in the app, the automatic alerts are enabled by default.
Easily plan & book your trip
Planning and booking a trip is now even easier. Not only will you see the familiar overview of travel advices. We now also show you an overview of the available low fares in our fare calendar.
All information regarding your booking in the app. Save your mobile ticket in the app for the best travel experience. Experience seamless travel with real time travel information and all the necessary details on your trip, your tickets and relevant information about your destination.
All booking information in your app
By using our app and mobile tickets you will always be up to date with the latest information. Real time information and details based on your train trip, tickets and destination specific information will have you fully prepared for your upcoming journey.
Delay compensation
Delay compensation. If you have experienced a delay during your trip, you can now submit your request for compensation via our app.
Contact NS International customer service
Via the app you can directly contact NS International customer service.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
Ratings and reviews
4,3
7,63K reviews
Chris Costa
- Flag inappropriate
18 May 2025
I recommend using another form of transportation if possible. The seats are terribly uncomfortable. Your tickets can be canceled at the last second. You won't receive any assistance to rebook your trip at a much higher price, like bait-and-switch. The train will sit still on the tracks for 5 hours, and Noone will provide updates. You'll find out the trip is being canceled and you will have to get off at the next station, and stand in a mile-long line... Fly or drive.
Adrian Y
- Flag inappropriate
03 June 2025
doesn't let you book return tickets. automatically looks for departures in the morning, so you have to reload if you are departing later. doesn't let you book all of the train services in Benelux. poorly designed app.
Robert Kluijver
- Flag inappropriate
27 March 2025
You cannot modify your journey in this app when booking Eurostar. After finding your way through the labyrinth you are redirected to another app which must be downloaded first. I spent a few hours working my way through this system and later found out my ticket change had not been completed, so I lost my ticket to Paris
1 person found this review helpful
What's new
Dear travelers,
We continuously strive to improve the app to make your experience as smooth and enjoyable as possible. In this update, we have implemented various enhancements and optimizations focused on accessibility, stability, and overall performance. Keep an eye on our updates in the coming weeks as we continue to introduce new features and improvements.
Safe travels,
NS International
We continuously strive to improve the app to make your experience as smooth and enjoyable as possible. In this update, we have implemented various enhancements and optimizations focused on accessibility, stability, and overall performance. Keep an eye on our updates in the coming weeks as we continue to introduce new features and improvements.
Safe travels,
NS International
App support
About the developer
NS Internationaal B.V.
int.services@ns.nl
Stationsplein 25
1012 AB Amsterdam
Netherlands
+31 6 13826171
