UAE PASS

If you're looking for an app that doesn't work 100% of the time, this is for you Logs me out always, I have to resubmit every time my number and email for OTP. And then when I try to use the app to log into DEWA, it doesn't accept my pin. Or even my fingerprint!! Amazing considering it's supposed to be used across multiple government portals for important stuff like EID and bill payments

App is very very slow When trying to log in, it takes a good 30 seconds from opening saying 'authenticating', and that's just to bring up a fingerprint authentication option. Then, often it will simply say 'Cannot complete authentication'. With a login like this, the app is unusable. Come on guys, you must do better!

Absolutely disgraceful. App verification doesn't work at all. Then the app suggests physical kiosks to complete verification, none of those locations have kiosks, I tried 7! Why are you forcing residents to use something that doesn't work. Expect better from a system that's supposedly "fully digital and state of the art". If I could give it 0 stars I would. Oh a no point in calling 60051111 either. They've been saying the issue will be fixed in a week or two, for the last 3 months!