
Darian Sands
I want to like this app, it seems interesting and useful. However, it's so slow it's basically inoperable, and it doesn't load most pages. Just checked for updates, looks like I'm up to date. Tried to log in via Chrome too but got a notice that there were problems connecting to the server. Not sure what to do about this.
1 person found this review helpful
Castlight Health
February 19, 2025
Please contact us at support@castlighthealth.com with your account details and internet connection information so we can assist you further.

Jessica Peek
Loved it until just a few days ago! It logged me out, I forgot my password so I reset my password. Now it won't let me log in with my email, only my single sign on and absolutely nothing loads on the home screen. I literally only have the open for account settings, sign out, or FAQ. Please fix this.
Castlight Health
February 19, 2025
This sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at support@castlighthealth.com.

Bryan Wyatt
The app is so slow. Constant "you have a notification" notifications that don't give you any indication or hint what it is about, so you assume it is important, only to have to wait for it to slowly login, then find out the notification was actually some ad/promotion for a cycle tracker/fertility app. And there's no way to disable or turn off these promotion notifications without disabling the useful notifications, too.
4 people found this review helpful
Castlight Health
December 10, 2024
Thanks for your feedback. We’d like to know the details of the problem you mentioned. Please send the details or screenshot to support@castlighthealth.com. We'll pass it along to our development team and see if there is any way we can improve it.