
Deborah Moore
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What a waste of time. I installed the app, thinking I'd be able to set up my direct debit quite easily, how wrong I was. It crashed repeatedly, apparently, because of a bug. I was told to clear the cache. I did that, but it still kept crashing. That's 10 minutes of my life. I'll never get back. Or as 'Nan' would say, EON next app? What a load of old 💩
79 people found this review helpful

Paul Boneham
The app and meter readings are not synchronising. The app shuts down when you request more details on gas and electric usage. The meter data does not tally with the IHD or with the app so you end up with 3 different versions of data. Basically, confused!! 🥺🥺 Will carry on sending manual readings back to avoid any bill surprises in the future.
11 people found this review helpful

Pedro S
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Not up to scratch. There seems to a lot but not much on what you really want and need. Especially on next drive and as solar exporter. To begin with, the current usage is days away from current usage. There is no day view- 30 minute readings are available so must be shown, ok after a few hrs. Switching from cost to kwh is cumbersome and excess steps. Minimum standard is like the octopus energy app (which itself isn't perfect, wasn't as good as Shell, and misses out on certain useful info).
21 people found this review helpful