
Chris Howlett
love my robot vacuum X8 Series never disappoints 🙂 I am recently having problems with the app tho, the play / pause button is always showing play, so i don't know if it's actually turned on if I'm upstairs. Also the Google commands now don't work.. Iv reset the machine twice, reinstalled the app twice and reassigned the machine into Google but no success.

Brian McHugh
The app allows control of the robot cleaners functions giving an impressive range of functionality. However, the interface is clunky and not paticularly intuitive. It is ver easy when moving between screens to lose configuration settings without sav9ng them. I have also found that sometimes when cleaning several rooms on intense 2 way cleaning it will somehow fail to make the second cleaning pass in one room. While the completeness of coverage is generally very good, some gaps seem to be left.
Dear Customer, Sorry for any inconvenience. The problems you mentioned have been promptly relayed to the development department for improvement. we will continuously improve our features to provide you with a better experience. If you need further assistance, please don’t hesitate to contact us at support@eufy.com. We’re here to help!

Melissa H (Nioniel)
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My previous "dumb" eufy robovac was much easier to use than this "smart" one. The vac itself is fine but the app is awful. It used to save three maps, now it only saves two for some reason, and it keeps forgetting the ones it does save. My old vac I could just put it down and let it do it's thing, this one needs constant fiddling with the app. Frustrating.
Dear customer, we are sorry that our newly released APP has disappointed you. I have already reported your problem to you, and you can get further help in the following ways: 1. Chat with us in the EufyLife app. 2. Email: support@eufy.com. eufy team.