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4.6
20.7K reviews
100K+
Downloads
Content rating
PEGI 3
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About this app

Manage your account anywhere, anytime, with our secure mobile app. Free to download now, we have lots of features to enable you to manage your account easily:

• View your latest balance and available credit limit
• View your latest transactions, including transactions that are still pending
• Make a payment on your account
• Set up or manage your Direct Debit
• Manage your statement preferences
• Update your contact details
• Get in contact with us and view our FAQs

Registered for Online Account Manager already?

If you’re registered for Online Account Manager already then you’ll be able to use these details to login. No need to re-register!

Not Registered for Online Account Manger?

If you’re not registered for Online Account Manager then no problem! Download the app and click ‘Register for Online Account Manager’. You’ll need the following details to hand:

• Last name
• Date of birth
• Postcode
• Your card details OR your account number
Updated on
Jun 9, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
20K reviews
TR4SPY ABLE
May 27, 2025
It was alright until last few days... how can I make an extra payment if I cannot even login to that bloody app? It keep throwing "Something went wrong" on two different devices. Sometimes I manage to login to "send passcode" phase but then it fails constantly. Sometimes it fails on the login details.
2 people found this review helpful
Did you find this helpful?
NewDay Ltd
June 2, 2025
We're sorry to hear this TR4SPY ABLE. We're aware of an issue that was impacting some customers on this date when trying to log in so may have also affected yourself. If you have any further issues with this please get in touch with our Customer Service team on: 0333 455 8930 - Steve
Rachel Stainrod
February 12, 2025
Absolutely fed up of not being able to access my account. App won't load, and if I try to log in online, it says they're having technical issues that they're hoping to fix, so try again later. That's been the case for 2 weeks now. Best part is the Aqua app is the same (not loading) yet I can access that online. Same company so what's going on? Edit Thanks for responding but, no, that doesn't work either meaning I have zero access to my account information. It's now been 3 weeks
5 people found this review helpful
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NewDay Ltd
February 11, 2025
We're sorry to hear about this, Rachel. We're aware of issues with logging in involving some broadband services. We're looking into this issue and hope to resolve this quickly. For the time being, please try log in using your mobile data and not your wifi. We apologise for any inconvenience caused. - JJ
Anne Wood
March 21, 2025
Working now. Does what it should. Pretty simple to use. App was working fine then it had an update and it won't open or it takes ages to open or it says error try again. I've uninstalled it, cleared the cache and data, started all over again with the same problem. Can't get in to the app at all now.
6 people found this review helpful
Did you find this helpful?
NewDay Ltd
February 10, 2025
We're sorry to hear this, Anne. We're aware of issues with logging in involving some broadband services. We're looking into this issue and hope to resolve this quickly. For now, please try log in using your mobile data and not your wifi or log in using the web version of the app We apologise for any inconvenience caused. - JJ

What’s new

Bug fixes and optimisations.