
Richard Woolley
An awful app. Dreadful experience trying to check in online or change any details. Can't add a flight to manage my booking so have to enter details every single time. Keeps crashing and filling in fields makes no sense. I had to Google what the password requirements were to fill in the box because it just kept saying my password choice was invalid. I don't think I could design a worse interface if I tried. Feels like a school project that has somehow managed to be deployed. 0 stars if I could.
5 people found this review helpful

Freeman Sombrea
Useless App. Im on the final page on Payments "Pay your booking" and the app would not proceed to continue, no matter how many times I click.. At first I thought it was just my phone but I have tried 2 different phones of different brand and ended up the same result. You just lost a customer today. Going to fly Cebpac instead or AirAsia.

Tonito Ampil
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After the latest update, the application doesn't allow me to login... Needed to update my password. After the process it hanged. A reinstall does not work to resolve whatever issue the application has. Similar issues with some, it keeps on crashing after logging in and opening the app.
6 people found this review helpful
Philippine Airlines, Inc.
March 24, 2024
Hello, Tonito. We apologize for the inconvenience. We truly welcome your feedback as this helps us gauge the efficiency of our app.
To troubleshoot, try restarting your device and reinstalling the app. You may also reach out to our 24/7 chat for further assistance: https://bit.ly/3V4FiCk.
Thank you for your feedback.