
Li Mel
While trying to use the practice section of this app, you regularly get questions that ask you to analyze diagrams. The problem is that the diagrams are so close in color to the background that they are impossible to see. The support chat only allows certain topic to be selected, and this problem isn't one of them. If you hesitate to select an option in the chat, it then logs you out of the chat. Very frustrating. Please fix.
14 people found this review helpful
Pearson Education, Inc.
February 4, 2025
We apologize for the inconvenience. Please write to us at PearsonPlusfeedback@pearson.com with your username or email address associated with your account and share the specific book you are using where you are experiencing this issue. This information will help us quickly troubleshoot and identify a resolution for you as soon as we can.

Jessica Stohon
The app has a lot of nice functions and study material if the subscription you are paying for includes that which is great. HOWEVER, the audio feature I pay for in my subscription will not work. I have uninstalled and reinstalled, restarted my phone, checked all the app settings, contacted support and have not heard back yet, and still the feature will not work. That feature is something I find very useful so not having it functional takes away from a 5 star review.

Amanda Baker
So frustrating that there are no audiobook controls while reading the text. I like to watch it highlight as the audiobook reads but am unable to pause or watch how far I fast forward or rewind in the text because I have to go to another screen to reach audiobook controls, I can't see the text at the same time, I have no idea how far to rewind or fast forward. After digging I did find where I could add to my menu to "read from here" but this is not a user friendly app at all.
2 people found this review helpful
Pearson Education, Inc.
June 3, 2025
Thanks for sharing this detailed feedback. We understand how frustrating it is to navigate audio controls while trying to follow along with the text. Your insights are valuable, and we’ll pass them along to our product team as we work to improve the experience. If you'd like to share more, feel free to email us at PearsonPlusFeedback@pearson.com.