
Alex Rix
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loved these scales and app, and used to sync to fitbit, but since fitbit changed to Google account no longer works. I've cleared cache in bothapps and have gone through set up, permissions etc on fitbit and log in screen but still data doesn't end up in fitbit. more likely a fitbit rather than fitindex problem but no fix as yet
Joicom corporation
May 26, 2025
Hi Alex, our sincere apologies. Fitbit's servers are experiencing intermittent issues, which may temporarily affect data sync with our app. However, our app team will try to release a new version to solve this issue, we will keep you updated once it is released. For more help, please email support@smartfitindex.com. Thank you for your patience.

Rebecca
A great app which links to your fitindex scales, recording in a graph your weight loss history. I really like seeing it in a graph. I love how it monitors general health too, such as water, BMI, bone mass and many more. The scales are quite sensitive. I would like to set a reminder to weight myself, though there's only the option to set a time, no weekly option or a specific day.

Keri Wills
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I have been using this for a while and like the scales. However, recently it has stopped syncing with Google Fit and when I try and pair it again it gives a warning saying "This app is blocked - This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access." Disappointed as I specifically looked for scales that would work with Google Fit. Edit: emailed the contact on this page, bounced back. Website doesn't seem to exist anymore.
3 people found this review helpful
Joicom corporation
November 26, 2024
Hi Keri, our app team finalized Health Connect development, approved by Google. We've released app version V1.17.0 with Health Connect integration. Please update to the latest version. If the update isn’t available yet, kindly be patient, as it's being rolled out in batches. Thank you for your understanding.