The NCP app combines all the features of our two previous apps in one convenient and easy-to-use place – offering the ability to:
• Purchase and access a digital Season Ticket, giving you the ability to manage your account with ease • Ticketless pay-as-you-go parking at 370+ car parks across the UK, offering great app-only pricing
Make sure you download the fantastic NCP app before entering one of our car parks to guarantee the best experience and great prices.
Downloading the NCP app means you can purchase a digital monthly, quarterly and annual season tickets, depending on your needs. This season ticket will then be stored in app, meaning you will never forget or lose a physical season ticket again!
Features of the NCP app include:
• The ability to pay as you go and access your season ticket, if you have one, in one place – combining two apps into one • Extend your parking session in-app to save you having to go back to your car – you will be notified by push notifications from the app so please ensure you have enabled Push in your device settings to stay up to date • 1 QR code for ALL of your products • Ability to favourite sites that you regularly visit in your favourites list • AutoPay provides fully automatic recognition and payment at selected sites via your vehicle registration number (VRN) • Map and list view of car parks with additional features • Buy and pay for a season ticket within the app – meaning unlimited parking within your chosen site for the length of your ticket • Most up-to-date pricing available through the app for season tickets and great app-only prices for pay as you go • In-app chat function, giving you a direct line to customer service • Apple and Google Pay – coming soon!
Updated on
May 8, 2025
Travel & Local
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Generally the app works fine BUT on some car parks there aren't pay stations and if you haven't realised that, and so you haven't started a parking session but need to pay when you leave, there is no option on the app to do that, so you need to go to the NCP Pay Later web page. It would be so much better if there was a "Pay Later" option on the app instead of having to do it through a web site and add all your card and address details every time. Thanks!
12 people found this review helpful
National Car Parks Ltd
April 14, 2025
Dear Matt, thank you for sharing your recent review of using our NCP app. Please do contact us at NewApp@ncp.co.uk if you need any help in the future. Best regards, NCP
Geoff H
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August 31, 2024
Tricked by false promises. I downloaded the app and set up an account at the car park pay station because the sign promised me a cheaper rate if I paid with the app. I came to leave but there was no way to pay with my entry ticket. I was conned! Post review note -to give credit where due, the response to my review was swift and fair ftom the NCP team. I upgraded to 3 stars. Not happy, but no longer angry.
23 people found this review helpful
National Car Parks Ltd
August 21, 2024
Dear Geoff, thank you for sharing your recent review of using our NCP app. A customer would need to have the app downloaded prior to using one of our barriered car parks as it required the QR code being read both on entry and exit. Please do contact us at NewApp@ncp.co.uk should you wish to discuss your review with us further. Best regards, NCP
William Atherton
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June 7, 2025
keep trying to contact customer support. every time I've managed to do it. they go to check my query. I stay on the page, keep refreshing it. no answer. after about 30 mins I close the app. open it to see they've answered my question, then closed the conversation due to lack of response from my end. yet there response doesnt come through while im on the page. only when I've closed and reopened the page. didn't think it would be this hard to pay for parking.
What’s new
• Flexible Business Parking: Add FBP codes without entering payment details. • Bug Fixes & Performance Upgrades: We've improved reliability and speed behind the scenes.
Update now for a smarter and easier parking experience!