Santander Mobile Banking
4.6star
292K reviews
5M+
Downloads
PEGI 3
info
About this app
Getting started
It takes just a few minutes to get started with Santander Mobile Banking.
Already a customer? You'll need your Personal ID, the phone number and/or email address that you've registered with us and your Security Number.
Open the app and select 'Logon'.
Follow the on screen instructions
Once set up be sure to allow 'push notifications' to see any messages from us on your phone’s home screen.
New to Santander? You can now open a Personal Current Account using our app. Simply open the app and select 'New to Santander'.
We'll guide you through the application process to set up your account straight away.
Remember …
Never share a One Time Passcode (OTP) or your Security Number with anyone. Not even a Santander employee.
Santander will never ever call to ask to log on to your mobile device or computer, or ask you to download any type of software.
Interest rates within our Play Store images are for visual purposes and may not be the latest rates.
(English language only)
Santander Mobile Banking will not run on devices that have been rooted.
Please make sure you have the latest Android software on your phone so that our app runs smoothly. Your device will need to be running Android version 8 or above to use this app. If you are unable to update to this version, please log on to Santander Online Banking to access your accounts.
Android and Google Play are trademarks of Google Inc.
Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.
It takes just a few minutes to get started with Santander Mobile Banking.
Already a customer? You'll need your Personal ID, the phone number and/or email address that you've registered with us and your Security Number.
Open the app and select 'Logon'.
Follow the on screen instructions
Once set up be sure to allow 'push notifications' to see any messages from us on your phone’s home screen.
New to Santander? You can now open a Personal Current Account using our app. Simply open the app and select 'New to Santander'.
We'll guide you through the application process to set up your account straight away.
Remember …
Never share a One Time Passcode (OTP) or your Security Number with anyone. Not even a Santander employee.
Santander will never ever call to ask to log on to your mobile device or computer, or ask you to download any type of software.
Interest rates within our Play Store images are for visual purposes and may not be the latest rates.
(English language only)
Santander Mobile Banking will not run on devices that have been rooted.
Please make sure you have the latest Android software on your phone so that our app runs smoothly. Your device will need to be running Android version 8 or above to use this app. If you are unable to update to this version, please log on to Santander Online Banking to access your accounts.
Android and Google Play are trademarks of Google Inc.
Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.6
285K reviews
swoosh bang wallop
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April 2, 2025
Here we go again. New app. New UI. Why so much white space in the list of transactions? I can only view 5, maybe 6, transactions which results in more frantic scrolling. No option to compact the list. Viewing money in or out used to be a one tap thing. Now it's Filter. Select. Apply. Paying in a cheque hardly ever works. Mar 2025. List of transactions got worse. 25% of the screen devoted merely to transaction date & it disturbs scrolling as this panel appears & disappears.
246 people found this review helpful
Santander UK plc
April 2, 2025
Hi there, thanks for your feedback on this. I will pass your comments onto the team. ^WB
Joe Williams
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October 28, 2024
Unusable because of over-the-top security settings. A message sometimes appears saying "For security reasons it is not possible to use the app while..." but there's no way to expand the message to see what is preventing use. I've tried many times to activate it but upon clicking the emailed link I just get a message saying"Something went wrong. For security reasons please start again." This is terrible UX design. It certainly shouldn't require a phone call to get started!
107 people found this review helpful
Santander UK plc
October 28, 2024
Hi Joe, we're sorry to hear your having an issue. Give us a call on 0330 9 123 123 and an agent will be happy to help. ^JM
Colto231
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November 12, 2024
Issues logging in, app keeps on kicking me out. Once logged in, After I make a transfer or payment, "for security" it wants to log me out every time which is frustrating when trying to send/transfer money to other accounts or payees during a single session. Is this a known bug/issue? "Something went wrong! for security reasons you have been logged out. Please log in again".... Currently can't access the app! Not good!
56 people found this review helpful
Santander UK plc
November 13, 2024
Hi there, this is strange. Please check you aren't using any VPN or IP address changing software. Please also ensure what you are making the payment you are in an area with a stable connection throughout and try this again. ^WB
What’s new
You can now change your address in the app
App support
About the developer
SANTANDER UK PLC
oneappengineering@santander.co.uk
2-3 Regent's Place
Triton Square
LONDON
NW1 3AN
United Kingdom
+44 7860 817973
