TSB Mobile Banking
4.7star
239K reviews
1M+
Downloads
PEGI 3
info
About this app
Say hello to your mobile banking app.
See all your TSB accounts in one place
Manage your money on the go – check your balance, pay a bill, send money, move money – into a savings account or into a Savings Pot. You can also:
• Open a TSB current account
• Register for Digital Banking
• Log in securely with your fingerprint or face ID
• Identify a payment by the retailer logo next to the transaction
What you need to use this app
You’ll need to be a personal TSB customer and have a device running Android 9.0 or above. You'll need to be a UK resident to apply for new products.
Having problems?
• Have you looked at our mobile app FAQs?
• If you’re having trouble logging in, follow our helpful interactive guide
• Check our service status to see if everything is running as it should be.
Important information
This app is intended for TSB personal Internet Banking customers. Terms and conditions apply, see 'Ways to bank with us' on: https://www.tsb.co.uk/legal/.
Coverage and Location
Our app and services may be affected by your phone's signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel.
TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.
TSB Bank plc is covered by the Financial Service Compensation Scheme and the Financial Ombudsman Service.
See all your TSB accounts in one place
Manage your money on the go – check your balance, pay a bill, send money, move money – into a savings account or into a Savings Pot. You can also:
• Open a TSB current account
• Register for Digital Banking
• Log in securely with your fingerprint or face ID
• Identify a payment by the retailer logo next to the transaction
What you need to use this app
You’ll need to be a personal TSB customer and have a device running Android 9.0 or above. You'll need to be a UK resident to apply for new products.
Having problems?
• Have you looked at our mobile app FAQs?
• If you’re having trouble logging in, follow our helpful interactive guide
• Check our service status to see if everything is running as it should be.
Important information
This app is intended for TSB personal Internet Banking customers. Terms and conditions apply, see 'Ways to bank with us' on: https://www.tsb.co.uk/legal/.
Coverage and Location
Our app and services may be affected by your phone's signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel.
TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.
TSB Bank plc is covered by the Financial Service Compensation Scheme and the Financial Ombudsman Service.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.7
232K reviews
S. Artivia
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- Show review history
June 1, 2025
I like the app, but it crashes every time I try to transfer money after the recent updates. I’ve attempted to clear the data and cache, but that hasn’t resolved the issue. For the past two weeks. Edit: Changing the system language to English worked temporarily, but I’m not satisfied with that as a permanent solution. I won’t change my review score until the app functions as intended. This seems like a simple error, and I’m sure you can fix it.
6 people found this review helpful
TSB Bank plc.
June 10, 2025
Hi there, please can you now go into the Play Store and install the latest version as it contains a bug fix - if you're still having issues, please let me know.
Dwayne Posobiec
- Flag inappropriate
May 17, 2025
It works but the UI is subpar. For example if you're trying to add a new payee and you switch to the app where you've pasted their details, when you switch back to the TSB App it moves you back to the screen where you choose an existing payee or add a new one. Which is pointless, inconvenient and frankly stupid
4 people found this review helpful
TSB Bank plc.
May 20, 2025
Hello and thank you for taking the time to leave us your feedback and your suggestions. We are always looking for ways to improve the app, I will pass this on to the team. Thanks again - Team TSB.
Joyce Ferguson
- Flag inappropriate
April 2, 2025
since the latest update, I am having great difficulty accessing the app. I have done everything as advised by customer services, including uninstalling and reinstalling the app, and clearing all caches. it just keeps saying securing your advice and then goes to a blank screen. I have never had an issue previously with logging on to the app. It's extremely inconvenient. Are you getting a fix for this issue?
86 people found this review helpful
TSB Bank plc.
April 8, 2025
Hi Joyce, I'm sorry to hear that. Please could you try deleting the app completely, then going back into the Play Store to download it while connected to a trusted wifi network? You may also want to check there's available storage on your device and if there's an available Android update in your device settings.
What’s new
This update for our app brings some new features.
You’ll be able to log out from the app at any time just by using the back swipe gesture.
The Move Money button on your Home page now takes you to the Payments screen, where you can see all your payment options in one place.
And if you need any Help and Support, you can now get to it directly from the bottom of the Home page. It’s better signposted elsewhere too.
Please post a review of our app if you have a moment.
You’ll be able to log out from the app at any time just by using the back swipe gesture.
The Move Money button on your Home page now takes you to the Payments screen, where you can see all your payment options in one place.
And if you need any Help and Support, you can now get to it directly from the bottom of the Home page. It’s better signposted elsewhere too.
Please post a review of our app if you have a moment.
App support
About the developer
TSB BANK PLC
appideas@tsb.co.uk
HENRY DUNCAN HOUSE 118-124 George Street
EDINBURGH
EH2 4LH
United Kingdom
+44 345 975 8758
